The Hallowell & James Family Tradition

Dottie James Russell remembers her dad helping so many families. He was available day and night. That tradition of service continues to this day. The James’ serve families in Countryside, LaGrange, Downers Grove and the surrounding communities.  They realize the phone can ring any time day or night when a family is experiencing a loss. As Dottie explains, our entire staff is knowledgeable and knows how to listen when a family is expressing their wishes. Rich James made sure everyone at Hallowell & James learned how to be a good listener.

Dottie will be the first contact for many families at Hallowell & James. Understanding the needs of families, listening and being ready 24/7 is still the norm for the James Family and the valued staff at Hallowell & James in Countryside and Downers Grove. When you need them, they will be available for you.

For any assistance at-need, pre-need, or any questions we can answer for you, please contact us in Downers Grove 630.964.6500 or Countryside 708.352.6500or www.hjfunerals.com No matter what time of day or night, we’ll be here for you.

To reach out to Hallowell & James:
Facebook: https://www.facebook.com/hjfunerals
Twitter: https://twitter.com/HJfunerals
Blog: https://hjfunerals.wordpress.com/
Website: http://www.hjfunerals.com/index.php

Video

David Helps Families with Pre-Planning and At-Need Funeral Arrangements

 

David Smetak is a Licensed Funeral Director and Manager of  Hallowell & James Funeral Home in Downers Grove. He’s conscientious and dedicated to serving families who have experienced a loss. David is also available to consult on  pre-arranged services.  He’s available to offer every option that will meet your level of comfort. David advises, “Making arrangements ahead of time helps the family to know what their loved one really wanted. Wishes change and circumstances change. Nothing’s set until the final arrangements are made. This just helps take some of the anxiety away.” Every member of the James Family and staff at Hallowell & James has the same compassionate and caring approach to helping people. If you would like to discuss pre-arrangements, we are here to answer all your questions to help you decide if it’s a good option for you.

For any assistance at-need, pre-need, or any questions we can answer for you, please contact us in Downers Grove 630.964.6500 or Countryside 708.352.6500 or www.hjfunerals.com.  Regardless of the time, day or night, we’ll be here for you.

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

At Hallowell & James, we ensure that Veterans receive every benefit to which they are entitled

Funeral Director Matthew Gadbois comes from a family that has a deep tradition of military service to our country. Among the services that Veterans receive is an American Flag to drape the casket and to be presented to the honored Veteran’s closest next of kin. Matthew hand irons the flags to ensure that they are crisp, clean and looking as perfect as possible. Details are never trivial when it comes to honoring the lives of Veterans. Never.

When a family loses a loved one who is a Veteran, we all lose someone. Veterans have earned special benefits. At Hallowell & James, we ensure that every family knows and has the opportunity to understand what those benefits include and how we can ensure that every Veteran receives the full measure of the honors and benefits to which their service entitles them. Those benefits include burial benefits at no charge in a National Cemetery such as Abraham Lincoln National Cemetery in Elwood, Illinois.

If you have any questions about funeral Arrangements or Burial Benefits for Veterans, contact us at 708-352-6500 or visit our website:  http://www.hjfunerals.com

For questions or help with arrangements at need or pre-arrangement planning, please call us at 630-964-6500 in Downers Grove or 708-352-6500 in Countryside or email us at info@hjfunerals.com

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

Video

A 3rd Generation of the James Family Caring for Families in Countryside and Downers Grove

 

 

For over 90 years, the James Family has served families suffering from loss and celebrating the lives of their loved ones. Now, with locations in Countryside and Downers Grove, Bill, Tom, Dottie and Aileen James continue to provide service and comfort to the families they have been serving for generations.

It is a responsibility that grows and is felt by every generation going forward. The tradition of the family serving the community is something the family members feel each and every day. As their father Rich James always said, “There is no such thing as a trivial detail. There is only one opportunity to do everything right.” That remains the standard today. When you entrust the arrangements of your loved one to the care and security of the family and professional staff at Hallowell & James, we accept all of the responsibility that comes with that trust. We commit to earning your confidence by paying attention to every last detail that will provide you with the comfort of knowing that your arrangements allowed you to focus completely on your loved one, your family, your friends and that everything else was taken care of for you. The privilege and honor of serving your family and having your trust and confidence is very important to our family.

For any assistance at-need, pre-need, or any questions we can answer for you, please contact us in Downers Grove 630.964.6500 or Countryside 708.352.6500 or find us at www.hjfunerals.com.  Any time day or night, we’ll be here for you.

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

At Hallowell & James, every “thank you” is a reminder.

 

Bill James will often share that the profession his family and his fellow directors have chosen can be a difficult one, stating “When we do our work properly and satisfy our families, we’ve accomplished what we have chosen to do, and what we were chosen to do.”

 

Thank you notes are a frequent reminder to us as to why we entered our profession. It’s about serving our families. Every note is shared with every member of our valued staff who work so hard to ensure that families who come to us at a difficult time, experience a high level of compassion, care and professionalism. We have the ability to make this process less difficult and it is our mission to bring comfort to families. When a family reminds us that we’ve accomplished our mission with regard to our service to them, that we made them feel better; it makes us feel better. When you’ve lost a loved one, the final moments you spend with them here should be memorable for the celebration of the life of a very dear person. We understand that and are always ready at Hallowell & James, day or night, to be there for your family and your loved one.

 

Thank you notes are not required, but they are always welcomed and serve as a reminder to us how important it is that your family felt well taken care of by our family. We’re very grateful.

 

If we can be of assistance for pre-planning, at-need services or any questions, feel free to contact us in Downers Grove 630-964-6500 or Countryside 708-352-6500 or visit www.hjfunerals.com.

 

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

Hallowell & James Funeral Home, Downers Grove, IL Merchandise Choices.

 

 

 

Merchandise selection is a very personal decision.

This is among the most difficult parts of the process for many families because this may be the moment when they most realize that they are saying goodbye to a loved one. Our responsibility is to make sure that families have the information they need to make the decisions that help them feel most comfortable. “Our industry is not one that is wrapped around merchandise, it’s based upon service. That’s where we can separate ourselves,” states William James.  Families will have many choices to fit their needs.

For information about at-need or pre-planning services, please contact us at 708-352-6500 in Countryside or 630-964-6500 in Downers Grove or visit www.hjfunerals.com

 

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

Video

How making funeral arrangements can help heal families.

 

 

“Planning a funeral is a good opportunity to bring people together” says Hallowell & James Downers Grove Location Manager David Smetak. There can be tension and it’s very important to listen to everyone, even when people don’t see eye to eye on everything. When tension does exist, it’s very important to remember that the one thing that everyone has in common is that they’ve just lost someone they love and for whom they care deeply. The process of making arrangements may help the healing process begin.

For Pre-planning, at-need services or any related questions, please feel free to call us at 708-352-6500 or visit www.hjfunerals.com

Our professionals are here to help you 24 hours a day.

 

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

Video

Hallowell & James – Pre-Planning, a Relief

 

Hallowell & James Manager, Funeral Director and Certified Pre-planner, Howard Eggert, often consults with individuals and families about pre-planning funeral arrangements. To Howard, any age or stage of life is appropriate when considering pre-arrangements. There are many reasons to pre-plan funeral arrangements, including having a record of your wishes to guide your family when the time of need arises. Many families find that pre-planning relieves an extra burden on a family that is already grieving from their loss. It is comforting to know the desires of your loved one.

If you would like to ask any questions of Howard or any of our professional Funeral Directors about Pre-planning or At Need services, feel free to contact us any time day or night. We are here any time you need us. 708-352-6500 or www.hjfunerals.com

 

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

The Special Comfort I feel when Hallowell and James is Directing the Services.

Pastor Bob Geashel, Trinity Lutheran Church, Burr Ridge

“Hallowell & James is always there for the families of our congregation and school communities at Trinity Lutheran Church and School at the most important time of their lives; when someone they love has passed.”  Those are the words of Pastor Bob Geashel. As one who ministers to the members of the Trinity Lutheran Faith Community, he shares that it is a comfort to know when Hallowell & James is trusted with the arrangements for a family. Pastor Bob shares that he knows the family will be taken care of professionally and with great compassion. They will cater to the important needs of a family during a very difficult time in their life.

We are fortunate to work with many wonderful faith communities and gifted clergy in our area, like Pastor Bob Geashel, who assist us greatly in providing comfort to families who have experienced a loss. We are grateful to work with such loving and compassionate people who understand the needs of families.

We are located in Countryside and Downers Grove and provide a full range of services, including pre-planning. Call us at 708-352-6500 or 630-964-6500 or visit http://www.hjfunerals.com.

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php

Avoiding confusion when a loved one passes.

Hallowell & James is ready to help you when the need arises. Whether you anticipate needing our services or it comes upon you suddenly, we know everything that is required to help your family complete their arrangements.  This allows you to concentrate on the needs of your own family and the healing process that begins after experiencing such a personal loss. While you pay tribute to your loved one, we take care of all of the important details that require attention. Feel free to call us any time, day or night, with any questions. We can discuss pre-need or time of need services or provide answers regarding any service we provide.

We are located in Countryside and Downers Grove and provide a full range of services at both locations. Call us at 708-352-6500 or 630-964-6500 or visit www.hjfunerals.com

To reach out to Hallowell & James:

Facebook: https://www.facebook.com/hjfunerals

Twitter: https://twitter.com/HJfunerals

Blog: https://hjfunerals.wordpress.com/

Website: http://www.hjfunerals.com/index.php